According to the dynamic
developments of all work fields, the organization must develop their
HR to strategic
HR, because organizations cannot
apply a strategic training plan unless they have a strategic human resource
management system in place. In the strategic human resource management
literature, strategic training is regarded as a vital way of raising employee
efficiency (Richard et al., 2009). Performance
guide was included as an important association in training in a number of
studies (Aycan, 2003; House
et al., 2004;
Javidan, 2004). Training has its
strategic positioning and it directly contributes for organizational business
goals and objectives (Niazi, 2011).
1. Cross Cultural Training
Cross
cultural training refers to the training given to employees related to the
cultural differences between nations the awareness of which helps in running
smooth business across the nations. Cross cultural training is essential for
doing business in present scenario involving multiple nations and cultures. One
needs in depth understanding of the culture of the country he or she is dealing
with.
Cross-cultural training can be broadly divided into two types firstly General awareness
training- covers handling foreign clients. Increasing the awareness about
foreign employees of the same company, facilitating negotiations across the
countries, managing and supervising staff belonging to different cultures etc.
Second type of training could be specific training related to particular a
culture or nation. This is useful for the people who frequently visits and
interacts with that nation. The training mainly focus on general beliefs,
values, traditions, ethics and protocols of particular nation.
Understanding
the following things in a culture is essential in study of culture.
1. Power
distance- It is the degree of inequality which is considered as acceptable.
Examples of high power distant countries include Mexico, West Africa and Arab
Countries.
2.
Uncertainty avoidance- It is the degree to which people like planned and
structured situations. In the countries with low uncertainty avoidance score,
people will be more easy going and also risk taking than the countries with
high score.
3. Individualism-
It is the extent to which people prefer to be independent than being in groups.
4.
Masculinity- it is possession of qualities, behaviors, attributes and roles
traditionally associated with men.
5. Long
termism - it is the extent to which a country focuses on long term versus short
term. Great Britain and United States score low in this.
2. Diversity Training
Diversity
Training is meant to give a broader perspective to the employees
where they could interact with people from different cultural backgrounds
improve their knowledge and skills. In a multinational organization we often
come across employees from cross-borders working in teams to complete a
project. In order to ensure that there are no civil rights violations and to
promote better team work, diversity training plays an important role. Diversity
training is appreciated in corporate culture as the project managers face
certain issues in managing people from different cultures.
There is
also a bit of negativity associated with it as critics point out that diversity
training will deepen the differences across people from different cultures as
it reminds of racialism where instead it is better to have commonality at the
work place with standard ethics.
3. Job Instruction Training
Job
instruction training or JIT is a form of simple on the job training where a new
employee is trained step by step by a supervisor or an assigned coworker. This
kind of training usually exists for jobs requiring manual skills such as
factory workers. The jobs require relatively low skills and hence can be taught
in a simple step by step procedure. Job instruction training can be provided on
a one on one basis as well as one to many. JIT is also used to train existing
workers about new technology. The benefit of JIT is that the training is real
time and based on the real workplace. Hence the trainee not only observes the
trainer perform the job but also gains hands on experience in performing the
job under supervision. Another overall advantage is the reduction in wastage
and accidents due to proper training.
One
drawback is that productivity slows down during training as the workers are
trained at the actual workplace. Furthermore the risk of accidents is higher as
the workers are new and may not have enough knowledge about the equipment they
are working on apart from what the instructor has told them.
4. Outdoor Training
Outdoor
Training is a method of training employees outdoors through activities, games,
tasks etc through physical activities which helps in team building, strategy
making, personality development, crisis management etc. Outdoor
Training is very different from other forms of training in the sense that
the mangers participate with his/her employees instead of managers leading the
session. This helps to break the ice between the two and establishes a sense of
comfort between the employees and their managers. Companies
started such training in the early 1980 with an aim to focus on developing team
spirit among managers and employees. It emerged as one of the few big HR ideas as it combines the hands on practical experience and the typical
training consisting of a challenging but safe physical activities.
Types of
Outdoor games:
• Biking
• Camping
• Rock
climbing
•
Rappelling
• Water
skiing
•
Canoeing
• Team
challenges
•
Strategic games
•
Trekking
Types of
skills learnt:
• Problem
solving
• Teamwork
• Risk
taking
• Inter
personal communication
• Self
esteem
Advantages
of outdoor training:
•
Employees and upper level management are able to blend, learn and have fun
together, making the learning stress free
• It
provides hands on experience and a practical learning to all the employees
• It
helps participants to overcome their flaws and limitations
• It
improves the trust among the team members an enhances the team building
experience
• It
helps to bring out the true self and the actual attitude, feelings and behavior
of an employee which may not come to notice when working indoors.
Disadvantages
of outdoor training:
• It has
a bad rapport in the sense that it is all fun and no work.
•
Everybody doesn’t participates in outdoor training
• Have to
consider the beliefs, culture and attitudes of all those involved
• Some
people may not be comfortable with the touching involved in these outdoor
trainings as they consider touching to be invasion of privacy
• It may
be discriminating against physically challenged and older employees
• Outdoor
training is very expensive, leading to incurring heavy costs
•
Employees might have difficulty connecting what they learnt outdoors and what
they do indoors
5. Informal Training
Informal
training is a type of training in which people probably are not aware that they
are in training. It is some somewhat casual and incidental. This type of
training occurs so naturally. The most well- known form of informal training is
learning from experience on the job.
Other examples of informal training are
Other examples of informal training are
• book
•
discussion groups
•
informal discussions among employees related to a specific topic,
• journal
articles about a topic
• reading
newspaper
• sending
employees to hear famous speakers
Characteristics
•
Informal training is less planned
• more
incidental.
There are a large number of informal training methods. These are few examples
• verbal
and written communications,
• reading
books
•
mentoring
•
discussions
•
debates
• giving
of directions
•
Mentoring is one of the most important form of informal training
• Ad hoc
training sessions taken by staff members in the organization are also
considered as informal training- under which a staff member, who has strong
skills or knows much about a thing in a particular area, such as a computer
application can provide ad-hoc training to co-workers on the job
• Other
methods of informal training are publications in internal systems via
intranets. It keeps employees informed and provide them with a way in to
various resources that help them advance their skills
•
technical and specialized libraries
•
circulation of journal
Advantage:
•
However, this form of training often provides the most effective, deepest,
enriching, and richest learning. This is so because this type of training
occurs naturally in life
• avoid
miscommunication and lack of coordination because more than one employee will
know how to carry out each method required by the company
Disadvantage:
References :
American Society for Training and
Development state of the industry report. (2008) retrieved, April 24, 2014 from
http://www.astd.org/
Warr, P. B. (2002). Learning and
training. In P.B. Warr, (ed) Psychology at Work. London: Penguin Books.
Would appreciate if you could elaborate more on the Global training and and practical problem companies face. Multinational companies are facing these problems heavily.
ReplyDeleteYou have mentioned in detailed of the kinds of T&D. Nowadays companies use different training methods using IT. Please elaborate or discuss those as well in your next post.
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